widespread issue is affecting Spotify users on desktop devices, causing the app to display a ‘Something went wrong’ error message. Although music playback remains unaffected, many users are unable to access key sections like the Home page, Library, and Search.
Reports of the issue are flooding in from various platforms, including Spotify’s community forums, X, and Reddit. The problem appears to impact both Windows and macOS devices, while the mobile app remains unaffected. Some users even report encountering the same issue on the Web Player.
Despite attempting various troubleshooting fixes – including reinstalling the app, clearing cache, and resetting DNS settings – frustrated users have been unable to resolve the issue. Spotify has not yet officially acknowledged the problem or provided a timeline for a fix.”
Frustrated Spotify users have taken to Reddit to share their experiences with the ongoing desktop app issue. Despite attempting various troubleshooting fixes, such as reinstalling the app, resetting DNS settings, and changing IP addresses, many have been unable to resolve the problem.
A Reddit user mentioned, “I tried reinstalling, resetting Windows hosts files, changing my IP, using different DNS servers, resetting the router like 10 times… Still no fix.”
Several users reported being able to play songs but unable to access playlists or other sections within the desktop app. One user even resorted to selecting playlists on their phone and streaming them to their PC as a temporary workaround.
Spotify’s support team has acknowledged the issue and confirmed that their developers are working on a fix. In the meantime, they’ve suggested basic troubleshooting steps, such as clearing browser cookies and avoiding VPNs. However, these solutions have yet to provide a reliable fix for many users.
Currently, there is no estimated timeline for a resolution. As a workaround, users may want to consider using the mobile app or Web Player until the desktop app issue is resolved. We’ll provide updates as soon as Spotify releases a solution.
Have you encountered this error? Share your experience in the comments below.
Featured image credit: u/52hyg / Reddit
